the right people in the right seats

Raving Fans in Every Seat (of the Bus)

Raving Fans book Ken BlanchardGreat Leadership Lessons, Note 13

Raving Fans!
You have probably heard that phrase before. It is the title of a very good book on customer service written by Ken Blanchard. If you haven't read it - you need to.

Getting the Right People (i.e. Productively Neurotic)

I have been talking about Personal Productivity with several different groups of people over the last six weeks or so. We have had great conversations, stimulating, some push and struggle as we wrestle with these issues and a steady moving ahead to think wisely and well about what it means to do Good Work. I continue to do my own reading and study about this theme. It is on my mind a lot. 

And... not only do I want to be as personally productive (bear much fruit that lasts to the great glory of God, in the words of Jesus in John 15), but I want to be a part of a team of highly productive missional servant-leaders. That sets the stage for this thought from Jim Collins in Good to Great and the Social Sectors, page 15. 

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